Privacy Policy

1. Introduction

Laderos Bags (hereinafter "we" or "the Company") respects your privacy and is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Greek legislation. This policy explains how we collect, use, and protect your data when you visit our website.

2. Data We Collect

We collect personal data only when you voluntarily provide it through the contact and quote request forms on our website. This includes:

• Full name
• Email address
• Phone number
• Company name (optional)
• Message / comments
• Product specifications (bag type, size, finishing, etc.)

3. Purpose of Data Processing

We use your data exclusively for the following purposes:

• To respond to your contact inquiries
• To process your quote requests
• To communicate with you about our products and services

4. Legal Basis

The legal basis for processing your data is your consent (Article 6(1)(a) GDPR), which you provide by submitting a contact or quote request form, as well as our legitimate interest (Article 6(1)(f) GDPR) to respond to commercial inquiries.

5. Data Storage

Data submitted through our forms is sent via the Formspree service and received via email. We do not store your data in a database. Data is retained only for the time necessary to fulfill your request.

6. Third Parties

We do not sell, rent, or share your personal data with third parties for marketing purposes. We use the following third-party services:

• Formspree – Used as an intermediary to transfer form data to our email. Formspree Privacy Policy
• Google Maps – Used to display maps on our website. Loading the map requires your consent as it sets third-party cookies. Google Privacy Policy
• Vercel Analytics – Used for privacy-friendly website traffic analysis without collecting personal data. Vercel Privacy Policy

7. Your Rights

Under the GDPR, you have the following rights:

• Right to access your data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise any of these rights, contact us at laderosbags@gmail.com.

8. Cookies & Analytics

Our website uses Vercel Analytics to improve the user experience. This tool is designed to protect your privacy and does not collect personally identifiable information. Additionally, we use embedded Google Maps, which set third-party cookies (e.g., NID, CONSENT) for functionality purposes.

Cookies and analytics tools are activated only after your explicit consent via the cookie banner. You can accept or decline their use at any time.

9. Contact

For questions about this privacy policy or your data, contact us:

10. Supervisory Authority

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).